TERMS & CONDITIONS

  • Prices for all products and delivery services are inclusive of 6% Service Tax.
  • A minimum order of RM 15 and RM 3.00 delivery surcharge apply for all orders.
  • Limited delivery area only.
  • Operation hours: 10.00am to 10.30pm (May vary depending on location).
  • Prices of this menu are applicable for KFC Delivery only and subject to change without prior notice.
  • For large orders exceeding RM200, the estimated delivery time is within 2 hours.
  • All products in the promotional bundles and sets are fixed.
  • All deals for KFC Delivery and Dine In or Take Away may differ.
  • To ensure rider safety, KFC Delivery may be temporarily unavailable at selected areas due to weather conditions or unforeseen circumstances.
  • Visuals shown are for illustration purposes only.
  • Payment can be made by cash. Alternatively we accept payment made with credit card or debit card (Visa, MasterCard) issued by banks in Malaysia.
  • Payment by credit card or debit card shall be made at the point of order. Cash payment shall be made at the point of arrival of food.
  • There is strictly no refund, change or cancellation once the order has been confirmed or payment has been made.
  • In the event of any inconsistency between the English and Malay language version of the terms and conditions, the English language version shall prevail.
  • Operation hours: 11.00am to 10.30pm (May vary depending on location).
  • Prices of this menu are applicable for KFC Self Collect only and subject to change without prior notice.
  • For large orders exceeding RM150, the estimated preparation time is within 1 hour.
  • All products in the promotional bundles and sets are fixed.
  • All deals for KFC Delivery, Self Collect, Dine In or Take Away may differ.
  • Visuals shown are for illustration purposes only.
  • Payment can be only be made with credit card or debit card (Visa, MasterCard) issued by banks in Malaysia.
  • Payment shall be made at the point of order.
  • There is strictly no refund, change or cancellation once the order has been confirmed or payment has been made.
  • In the event of any inconsistency between the English and Malay language version of the terms and conditions, the English language version shall prevail.
  • Promotion is only open to KFC Delivery registered customers.
  • Each KFC Delivery Voucher redemption is subjected to the minimum order stated in the voucher email excluding delivery fee upon checkout at KFC.com.my.
  • Limited to 1 KFC Delivery Voucher per redemption/transaction.
  • No request for refund shall be entertained. The KFC Delivery Voucher is non-transferable, non-refundable and non-exchangeable.
  • Not valid with other promotions, offers, vouchers and discounts.
  • Valid only for online redemption via KFC Delivery (KFC.com.my) and not applicable for redemption in-stores or via Call Centre.
  • KFC Delivery Terms & Condition apply for all voucher redemptions and transactions via KFC Delivery online.
  • Organizer reserves the right to amend any of the above Terms and Conditions, and the right to amend, alter, terminate or suspend the KFC Delivery Voucher without prior notice.
  • All party packages are for parties held in KFC Party Restaurants in Peninsular Malaysia except for Party Package D
  • Party Package A and B can be ordered for parties held in any KFC Party Restaurants in Peninsular Malaysia while Party Package C is only available for parties held in KFC Party Restaurant within Klang Valley.
  • Only Package C is inclusive of simple magic tricks, simple face painting and Chicky & a friend.
  • Party Package D is only applicable for offsite parties in Kindergartens and Primary Schools.
  • Restaurant parties will last for two (2) hours and offsite parties will last for one (1) hour.
  • Three (3) exciting activities & 15 minutes Chicky appearance will be organized by the Children Event Organizer (subject to availability).
  • Transportation charge of RM28 is applicable for offsite parties.
  • KFC Party Packages are for children aged 12 years old and below.
  • Birthday Cake is included in package A, B & C only.
  • Ten (10) kid’s door gifts are included in the package and customer can add-on the door gift at a price of RM12.00 per door gift. One pack of kid’s door gift consist of:
    • 1 unit Soft Toy of Chicky & friends Character.
  • We discourage holding parties in our restaurants during lunch and dinner hours.
  • Strictly no outside food or drinks allowed in our ‘’Halal’’ registered restaurants.
  • KFC can delay the start of your party for a maximum of 30 minutes, but has to deem the party cancelled after 60 minutes of delay.
  • Upon confirmation of any party, a 50% deposit (non-refundable) is required. The remaining balance can be paid on the day of the function.
  • We accept cash, credit card and KFC Vouchers but no cheques.
  • Confirmation has to be done 3 weeks prior the date of the party.
  • All offers in this leaflet are subject to change without prior notice.
  • All products are subject to 6% Service Tax which will be charged upon payment.